Frequently Asked Questions
How do I find the right case?
Choose DVD, Blu-ray, or Game in the Case Finder, then select the number of discs. Check the spine width and color on the product page against your original case.
Are your Blu-ray cases VIVA ELITE?
Yes. Our Blu-ray collection features VIVA ELITE replacement cases. Use the capacity filters to find the version you need.
Which game cases are listed?
The current storefront focuses on translucent green Xbox 360 cases and black PlayStation 2 cases.
Can I use my existing artwork?
Artwork fit depends on the case format and spine width. Check the product specifications and contact us if you need to confirm compatibility.
When does free shipping apply?
Free standard shipping within the United States applies to orders 50 or more before tax and shipping. Your cart shows the amount remaining and updates as you add or remove cases. Faster services are charged at the selected rate.
What if my case arrives damaged?
Contact support with your order number and clear photos. Please read our Returns & Exchanges policy for the claim window and details.
How do I track an order?
Sign in to your account to view order status and tracking. When your order ships, we send a shipping update to the email address on your order. Contact support if you need help with a shipment.